First, I would like to take this opportunity to thank you for allowing us the privilege to represent you against the individuals or companies who made be responsible for the injuries you have sustained.
During the initial course of the investigation, there are many pieces of information which our office will be collecting in the form of accident reports, reports of the incident, together with all applicable medical bills and records, pharmaceutical bills, physical therapy bills, bills with regard to any kind of medical devices or medical equipment you may require as a result of your injuries, as well as any other documentary evidence relating to the damages which you have sustained as a result of the incident.
The order and progression of the investigation of this potential lawsuit, as well as the eventual filing a lawsuit, should it become necessary, is not a process which can be accomplished in a short period of time if it is to be handled properly. To best represent you, and, of course, to ensure that you medical condition is stable, it is generally in your best interest not to hurry the process of the litigation. We, of course, will proceed as quickly and as diligently as possible, always keeping your best interests in mind.
During the course of the investigation, you should not discuss this matter with anyone, except for the office staff or personnel of the Cressman Law Firm. Always be courteous with any individuals requesting information, and inform them that you have turned over your case to your attorney, and give them our telephone number, name, and ask that they contact our office to discuss your case.
At the beginning of any claim, or eventually any lawsuit, and during the investigative stages, there are many things that we will do without directly contacting you. For that reason, it maybe some days or even weeks, on occasion, between contacts with our office. However, if you have any questions, please feel free to contact the office at any time and we will be happy to discuss your case with you.
I would like to emphasize that each and every question which might occur to you regarding the process of the claim or the filing of the lawsuit or the facts underlying the claim is important to me. Please do not attempt to decide what is or is not important. Rather, direct any items to my attention as they occur to you. Often times you can do that simply by dropping me a note or contacting me by e-mail. My e-mail address is mark@cressmanlaw.com. It does not need to be formal, just put down your thoughts briefly and forward them to my office.
PLEASE REMEMBER!! During the course of presenting your claim or any potential litigation, you should always send us copies of any medical bills which relate to the damage and injuries which you sustained and for which you are receiving medical treatment. In addition, you should send us copies of any bills of any kind which relate to any damages you have sustained as a result of your injuries. This includes any bills for having to hire maids, lawn keepers, anyone to drive you to doctor's appointments, cab fare, etc. We do not need you to call us each and every time you go to the doctor, hospital or other health care provider, but would like to be kept up-to-date on the more important events during the course of your medical care. The simplest procedure is for you to simply write me a note and provide the information to me. We have enclosed a Questionnaire which MUST be completed by you immediately. Please use the enclosed, self-addressed envelope to return the completed Questionnaire. This information is essential for us to accomplish our job. If you have any questions in completing the Questionnaire, again, please do not hesitate to contact our office.
It is very important that we be kept advised of your current address and telephone number. Should you move, immediately notify our office of your new address and telephone number. Should you plan to be out-of-town for any significant length of time, please call my office and let us know. You do not need to call the office if you are simply going away for the weekend, but if you are going to be gone for more than three (3) days during the course of the week, please call the office so that we are aware of your travel plans.
Again, I would like to emphasize that we appreciate the opportunity to represent you in this matter. I hope that you will feel free to call me, or if you have any questions regarding the progress of your case, that you will contact our office so that we may assist you. Please know that you are invited to schedule an appointment to meet with me personally in the office. Should you desire to schedule such an appointment, please do not hesitate to contact the office at 407-877-7317.
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